Onestream Broadband

Onestream broadband: What's on offer?

Onestream are a retail broadband provider offering some of the UK's cheapest prices for new and switching customers.

They resell both superfast part fibre and full fibre connections across the nationally available Openreach network, with availability to 98% of UK homes.

Customers can choose from two part fibre broadband plans, and five full fibre broadband plans where the new, faster, connections are available:

• Fibre 40
• Fibre 80
• Supreme Full Fibre 80
• Supreme Full Fibre 115
• Supreme Full Fibre 220
• Supreme Full Fibre 550
• Hyperstream Full Fibre 1000

It's possible to take any of Onestream's broadband plans as a data-only line, or add a digital phone line with pay as you go or unlimited UK anytime calls for a small fee.

There is also the choice of either a 12 or 24-month minimum term contract, with the shorter contract length coming with a slightly higher activation fee and monthly cost.

Customers are provided with a basic wireless router, although Onestream also say customers can use their own router too, and even provide information on how to do that.

Availability of Onestream broadband

Onestreams' full fibre broadband plans are now available to over 16 million premises, or 50% of UK homes, with the rollout by Openreach steadily increasing coverage.

Households yet to be connected to full fibre can still order Onestream broadband but will be connected using part fibre technology, where the fibre optic cable goes to street cabinet and the old copper phone line cable connects to your home. This is available to most remaining homes, covering over 94% of homes.

In terms of the full fibre rollout, Openreach aim to connect a total of 25 million homes within the next two years, by the end of 2026, and are building at a fairly rapid rate.

As such, it's a good idea to check your postcode for any recent developments and see which Onestream broadband packages are available in your area.

Onestream broadband speeds

Onestream offer customers a choice of different broadband speeds, although some options will be dependent on location.

Those living in full fibre enabled areas will be able to choose from superfast speeds up to gigabit broadband speeds of 900Mbps on average.

The average download and upload speeds of each Onestream full fibre broadband plan are:

However, for those yet to be reached by full fibre, the broadband speeds available are limited to either 38Mbps or 67Mbps part fibre connections.

The average download and upload speeds of each Onestream part fibre broadband plan are:

These average broadband speeds must be received by at least 50% of Onestream's customers during the peak network hours of 8pm to 10pm in the evening.

Customers will also be provided with personalised estimate speeds and a minimum guaranteed download speed, which if the connection falls below for 3 days or more, customers become able to exit their contract penalty free.

New customer offers

The prices for Onestream broadband listed in the table above are for new customers only, which means you'll need to have not had an account with Onestream for at least 3 months to qualify.

Current deals for new customers joining Onestream broadband focus primarily on introductory prices for the length of the minimum term.

We list the latest Onestream broadband deals available above, and keep our data updated on a weekly basis or as soon as the offers change.

Prices may be cheaper through our comparison service than on Onestream's website directly, so it's important to use the 'Get deals' button above and sign up online to get the listed prices.

Key terms for Onestream broadband deals

Onestream broadband comes with a minimum contract period of 24 months, although customers can also choose a 12-month minimum term by paying an extra £10 upfront fee and slightly higher monthly prices.

Prices do increase at the end of the minimum term, although Onestream should send an end of contract notification to let customers know when their current deal is coming to an end and the options available to them.

Onestream increase prices for in-contract customers on an annual basis by £2.75 per month effective on 1st April of each year. However, for customers who join Onestream between 1st January and 31st March won't see price rises until the following year.

Cancelling the contract before the end of the minimum period will be subject to early termination charges, which will also include a charge for the router and any activation costs.