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LightSpeed Broadband: What's on offer?

LightSpeed are an independent full fibre broadband provider with coverage currently in towns around the East of England and West Midlands.

LightSpeed offer full fibre to the home broadband connections with symmetrical speeds up to 2Gb per second.

It's possible to choose from one of four broadband plans:

  • The Essential
  • The Fast Five
  • The Millennium
  • The Ultimate

All customers are provided with a WiFi 6 enabled router, and have the choice to customise their broadband plan with optional extras including a static IP address, digital voice line, and WiFi mesh extenders to boost coverage further around the home.

LightSpeed also promise customers no mid-contract price hikes, so the headline price advertised will remain the same for the duration of the 24-month contract.

Availability of LightSpeed broadband

LightSpeed offer full fibre broadband in select locations focused in Norfolk, Suffolk and the East Midlands including Peterborough and Lincolnshire.

Many of the locations connected by LightSpeed so far include villages and small towns, including:

  • Blythe Bridge
  • Boston
  • Bourne
  • Braintree
  • Brown Edge
  • Clacton-on-Sea
  • Cromer & Sheringham
  • Dereham
  • Downham Market
  • Endon, Stockton Brook and Stanley
  • Fakenham,
  • Frinton-on-Sea
  • Halstead
  • Harwich
  • Haverhill
  • Holbeach
  • Hunstanton
  • King's Lynn
  • Long Sutton
  • Maldon
  • Manningtree
  • Market Deeping
  • Oakham
  • Scholar Green and Kidsgrove
  • Skegness
  • Sleaford
  • Spalding
  • Stamford
  • Stowmarket
  • Tamworth
  • Thetford
  • Werrington
  • Witham

LightSpeed also aim to connect 150,000 new premises in the West Midlands and East England, with a target of 400,000 premises by 2027.

To find out if LightSpeed broadband is available where you live, use our free postcode tool above to see the deals you can get.

LightSpeed broadband speeds

LightSpeed offer four broadband speed choices, including ultrafast, gigabit, and multi-gigabit options.

All of LightSpeed's broadband plans offer symmetrical upload speeds which are as fast as the headline download speed.

Customers can choose from:

Average download speed Average upload speed
The Essential 150Mb 150Mb
The Fast Five 500Mb 500Mb
The Millennium 1000Mb 1000Mb
The Ultimate 2000Mb 2000Mb

Advertised average download speeds must be received by at least 50% of a provider's customer base during the busiest times of 8pm to 10pm in the evening. So, these headline speeds are a reliable indication of the speed a customer will receive.

LightSpeed have the added bonus of symmetrical uploads, which is currently unmatched by other major full fibre providers including BT, Sky, TalkTalk, and Virgin Media.

New customer offers

New customers signing up to LightSpeed broadband will be able to access special offers when they sign up online through the 'Get Deal' buttons in the table above.

Special offers with LightSpeed include money off for an introductory period as well as reduced setup fees.

LightSpeed also offer new customers moving from an existing provider up to £250 towards any early termination fees they may be subject to if cancelling an existing contract.

Key terms for LightSpeed broadband deals

LightSpeed broadband packages have a 24-month minimum term contract, and so cancelling early would be subject to early cancellation charges.

Customers won't be subject to in-contract price rises however, with LightSpeed promising no mid-contract price hikes on all packages.

While the WiFi 6 Adtran router and booster is provided by LightSpeed as part of the package, these devices will need to be returned to the provider if the contract is cancelled at any point.

Frequently Asked Questions

How fast is LightSpeed broadband?

LightSpeed offer full fibre to the home broadband, and now offer packages up to 2Gb per second.

Most households will find the 150Mb and 500Mb plans more than adequate, but LightSpeed also cater for larger households with 1Gb and 2Gb symmetrical options.

Can I get LightSpeed broadband in my area?

LightSpeed broadband currently have availability in villages and small towns around Norfolk, Suffolk, Peterborough and Lincolnshire.

To check availability in your area, you can use our free postcode tool above.

What router comes with LightSpeed broadband?

All LightSpeed broadband packages come with Adtran 8622 SDG router, which supports WiFi 6 as well as mesh. Those who opt for the WiFi mesh add-on will be provided with a second Adtran 8622 SDG device to boost coverage further around the home.

How does digital voice work with LightSpeed broadband?

LightSpeed offer a digital voice service which can be added to any of their broadband plans.

Customers can choose from a virtual app that sends landline phone calls to your mobile, or a hub device which converts the digital signal for use with a normal telephone.

Can I switch to LightSpeed broadband while in-contract with another provider?

For customers who want to switch to LightSpeed broadband but are already in contract with another provider, LightSpeed offer up to £250 as a contract buy-out toward any early termination fees.

This means customers can move to LightSpeed sooner, without having to wait out a long contract with a non-full fibre provider. Terms apply.