Hey! Broadband Deals

Hey! Broadband: What's on offer?

Hey! Broadband is the retail arm of the independent full fibre network F&W Networks, who have laid cables to over 410,000 premises in the South of England.

Customers can choose from three different full fibre broadband speeds, as well as three different contract length options:

• Superfast 150: 150Mbps
• Megafast 400: 400Mbps
• Gigafast 900: 900Mbps

Each contract length option can be paired with each of the broadband speed choices above:

• 24 months
• 12 months
• 30 days

Monthly prices increase for shorter minimum term periods, and there is a small upfront fee for the 30-day rolling terms for those who need the most flexibility.

Other benefits of Hey! Broadband include:

• No mid-contract price rises - so the monthly price won't increase during the minimum term period
• WiFi 6 enabled router
• Optional VoIP digital home phone line with unlimited anytime calls
• Optional Smart WiFi add-on from £7 per month to boost wireless coverage around the home

Availability of Hey! Broadband

Hey! Broadband offer coverage in the South East of England, focusing on urban towns in the counties of:

• Oxfordshire
• Buckinghamshire
• Hertford
• Surrey
• West Sussex
• Hampshire

Locations covered by Hey! Broadband include towns such as Hemel Hempstead, Aylesbury, Kidlington, Wantage, Witney, Carterton, Banbury, High Wycombe, Southall, Ealing, Horley, East Grinstead, Crawley, Horsham, Billingshurst, Haywards Heath, Burgess Hill, Dorking, Redhill, Farnham, Godalming, Farnborough, and others.

The underlying network provider, F&W Networks, is also continuing to actively roll-out full fibre broadband to new locations, including as part of the Government funded Project Gigabit scheme.

Other towns currently being built to include Berkhamsted in Hertfordshire and Abingdon in Oxfordshire.

To check if Hey! Broadband is available to your home, enter your postcode in the search tool above.

Hey! Broadband speeds

Customers joining Hey! Broadband can choose from three full fibre broadband speeds, including 150Mbps, 400Mbps, and a gigabit-capable 900Mbps plan.

Most households coming to full fibre broadband for the first time will find the cheapest Superfast 150 plan more than adequate, while larger homes, and those where more occupants are going online at the same time will benefit from the faster speeds of the Megafast 400 and even Gigafast 900 plans.

Here are the average download and upload speeds of each Hey! Broadband plan:

All Hey! Broadband plans offer symmetrical speeds, which means the upload speed is as fast as the download speed. Many other plans, even full fibre plans, including those offered by BT, Sky, TalkTalk, and Virgin Media offer asymmetrical, or slower upload speeds, on their plans. So, this is a benefit of choosing Hey! Broadband if it's available in your area.

The advertised averages listed above must be received by at least 50% of Hey! Broadband customers during the peak hours of 8pm to 10pm in the evening when the network is busiest, so they're a good indication of what speed we can expect to receive.

New customer offers

Customers signing up to Hey! Broadband for the first time will be eligible for the new customer offers and prices listed in the table above.

Offers include money off for an initial period, including for the length of the minimum term, as well as vouchers for signing up online.

These deals and prices are available via the 'Get deal' buttons above, where you should sign up online for the Hey! Broadband deal you've chosen.

Key terms for BeFibre broadband deals

Hey! Broadband packages are provided with minimum contract terms of 24 months, 12 months, or 30 days, which can be chosen at the point of sign up.

Those who need extra flexibility should pick a shorter contract length, as cancelling during a minimum term can incur early leaving fees, which can be expensive.

Hey! Broadband do promise no mid-contract price hikes, which mean prices won't go up during the minimum term at all, so you can be sure the price you sign up for will remain the same for the duration of the contract length.

While Hey! Broadband offer a digital phone line option, this is only available where customers choose to sign up for 12 or 24 months.