Community Fibre Broadband

Community Fibre broadband: What's on offer?

Community Fibre is a London based full fibre broadband provider, offering average download speeds of up to 5Gbps to homes across the capital.

Their gigabit-capable broadband is available in 31 London boroughs, and offers very competitive prices in comparison to options from larger players such as BT and Virgin Media.

Customers can choose from a range of symmetrical download speeds, including 75Mbps, 100Mbps, 150Mbps, 350Mbps, 500Mbps, 920Mbps, or 5,000Mbps.

It's also possible to choose between a 12, 18 or 24-month contract, with setup fees currently on offer for free. Community Fibre also say they'll get customers connected in just 48 hours too, so installation times are fast.

Broadband plans can be customised with a digital home phone line, a Netgem-powered TV box, and a whole home WiFi guarantee on the 1Gb and 5Gb speed tiers.

Read our full review of Community Fibre broadband here.

Availability of Community Fibre broadband

Community Fibre is now available to over 1.3 million properties across London, more than one third of London homes, and is active in 31 boroughs in the capital.

Community Fibre have active connections in the following London boroughs (only Havering is currently left out), although not every home in these areas will be covered - to check your postcode use the tool above:

While they've announced they'll be pausing any further expansion after any current builds are completed to focus on delivering service where they're already active, Community Fibre also acquired Box Broadband, and so now have coverage in parts of Sussex and Surrey too.

For those living in London and the South East who can get it, Community Fibre offer a highly competitively priced full fibre broadband option with some of the cheapest prices in the market.

Community Fibre broadband speeds

Community Fibre offer a range of broadband speed choices from superfast, to ultrafast, and gigabit connections for those who want the fastest broadband without a big monthly bill.

The current broadband speed choices available to customers include 75Mbps, 100Mbps, 150Mbps, 350Mbps, 500Mbps, 920Mbps and 5Gbps.

Because Community Fibre use the latest full fibre technology in their network builds, customers also benefit from symmetrical upload speeds on all packages, which means uploads are as fast as downloads.

Here are the average download and upload speeds for each Community Fibre broadband deal:

The advertised averages here must be received by at least 50% of Community Fibre's customers between the peak network hours of 8pm to 10pm in the evening when most people are online.

New customer offers

Community Fibre offer discounted prices for the minimum term when new customers sign up, and the latest prices are available in the comparison of deals above.

New customer offers for Community Fibre generally include money off for the length of the contract and reduced or sometimes free setup.

To see the latest deals available on Community Fibre broadband, compare their packages in the table above where the prices are kept updated. It's important to click through on offers using the 'Get deal' buttons and sign up online to ensure you get the prices listed.

Key terms of Community Fibre broadband deals

Community Fibre offer customers the choice of contract terms between 12, 18 and 24 months in length. This gives customers more flexibility over their package, as cancelling a contract early can incur early termination fees.

While most broadband providers have step increases in price at the end of a contract, Community Fibre have fairer out of contract price that is always only £4 more than the introductory offer. This can provide some reassurance that prices won't sky rocket if customers are unable or don't want to keep switching to a new deal.

Community Fibre do include an annual price rise clause in their terms which increases prices by £2 per month in April of each year. New customers signing up in 2025 won't see their prices rise until April 2026.

Lastly, if customers choose to cancel their service at any point, they'll need to return the router provided by Community Fibre, as well as any TV boxes if they added that service.

Community Fibre social broadband tariff

Community Fibre offer an Essential broadband package for both new and existing customers who may be struggling with the cost of staying connected to an Internet plan.

The Essential package now offers 35Mbps symmetrical download and upload speeds, and costs just £12.50 per month, making it one of the cheapest broadband deals available.

Community Fibre's social tariff is made available to anyone who needs it however, and they don't restrict customers to only those in receipt of certain means-tested benefits. This means, anyone struggling can continue to access broadband at a more affordable price.

However, as with their other plans, Community Fibre's Essential tariff is only available where their existing network reaches, and so those living outside of their network area will need to look at other social broadband options.