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EE Full Fibre broadband offers download speeds from 100Mb to 900Mb, with discounts for EE pay monthly customers.
Price:
Speed:
Reliability:
Router:
EE offer three full fibre broadband deals: Full Fibre Max 100, Full Fibre Max 500, and Full Fibre Max Gigabit, with 100Mb, 500Mb, and 900Mb average download speeds.
While EE home broadband is available to anyone, existing EE pay monthly customers get a 10% monthly discount on the listed price, plus a data boost on their mobile plan.
Running on the Openreach fibre to the premises (FTTP) network, EE full fibre broadband is a great option for gamers wanting the most reliable broadband. Full Fibre Max 500 and Full Fibre Max Gigabit also offer up to a year's worth of Xbox Game Pass Ultimate.
In this guide:
Price | From £32 |
---|---|
Setup cost | None |
Minimum term | 24 months |
Out of contract price | From £40 after 24 months |
Annual price increase | CPI + 3.9% |
Download speed | 100Mb, 500Mb, 900Mb |
Upload speed | 20Mb, 73Mb, 110Mb |
Usage allowance | Unlimited |
Router | EE Smart Hub (latest version) |
Smart WiFi | £10 per month, up to two mesh boosters |
Home phone | Not included |
TV | Apple TV 4K with BT Sport Ultimate optional for EE pay monthly mobile customers only |
Pros | Cons |
---|---|
EE have one of the best records for customer service metrics in the market | Data-only broadband lines with no option to add a home phone line |
EE Full Fibre is provided over the Openreach FTTP network, shown to be more reliable than Virgin Media and Openreach FTTC in independent Ofcom research | Benefits for EE pay monthly mobile customers mean customers need to consider switching mobile provider to get the most from these deals |
Great prices and benefits for EE pay monthly mobile customers | Limited availability |
Package | Broadband | Monthly price | Upfront price | Contract term | |
---|---|---|---|---|---|
Full Fibre Max 100 | 100Mb average | £31 | Free | 24 months | |
Offer: 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup | |||||
Full Fibre Max 500 | 500Mb average | £39.50 | Free | 24 months | |
Offer: 6 month free Xbox Game Pass Ultimate for EE pay monthly mobile customers + 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup | |||||
Full Fibre Max Gigabit | 900Mb average | £49 | Free | 24 months | |
Offer: 12 month free Xbox Game Pass Ultimate for EE pay monthly mobile customers + 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup |
EE Full Fibre broadband has a few specific qualities that will make it a good choice for a few reasons.
The main reasons to choose an EE Full Fibre Max package would be:
So, EE home broadband, and their full fibre broadband packages particularly, are a solid choice in the market and a good option as an Openreach FTTP reseller.
However, there are a couple of drawbacks to EE Full Fibre Max worth being aware of before making a final decision:
Overall, EE hold one of the best customer service records in the market, alongside very attractive benefits either for existing EE mobile customers, or those willing to move to EE for mobile as well.
EE offer three packages in the Full Fibre Max range, this includes:
Here is the current pricing of the three full fibre deals:
Package | Broadband | Monthly price | Upfront price | Contract term | |
---|---|---|---|---|---|
Full Fibre Max 100 | 100Mb average | £31 | Free | 24 months | |
Offer: 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup | |||||
Full Fibre Max 500 | 500Mb average | £39.50 | Free | 24 months | |
Offer: 6 month free Xbox Game Pass Ultimate for EE pay monthly mobile customers + 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup | |||||
Full Fibre Max Gigabit | 900Mb average | £49 | Free | 24 months | |
Offer: 12 month free Xbox Game Pass Ultimate for EE pay monthly mobile customers + 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup |
Setup is free, but customers must commit to a 24-month minimum term, although this is the same as for BT, Plusnet, and Vodafone full fibre broadband plans.
The pricing difference between EE Full Fibre Max 500 and Full Fibre Max Gigabit will be hard to resist the upgrade, as it's just £1.50 per month more for double the speed.
The main benefit to EE full fibre broadband however is for existing EE pay monthly customers, who'll get the following benefits:
There is however one potential downside to EE full fibre broadband, which is that the packages are provided as data-only broadband lines. This means there is no home phone line or any option to add one.
Most people won't find this an issue as mobiles have more or less replaced the landline now. However, for those who want a home phone line, they'll need to look at full fibre broadband from providers including BT, Sky, Vodafone, or Virgin Media who offer that option.
EE is in line with Plusnet, TalkTalk, Shell Energy Broadband, and even Zen Internet for providing data-only full fibre broadband packages. Even BT, offer landline-free deals as standard, but do provide the option for customers to add a landline for an extra fee.
One final point: the EE Full Fibre Max plans are all subject to annual price rises in April of each year. The increase depends on the CPI rate of inflation in the preceding January, plus 3.9%. This is standard amongst most broadband providers now, as we cover in our guide to annual price rises.
EE's Full Fibre Max 100 is the provider's entry-level full fibre plan, offering average download speeds at peak times of 100Mb.
Package | Broadband | Monthly price | Upfront price | Contract term | |
---|---|---|---|---|---|
Full Fibre Max 100 | 100Mb average | £31 | Free | 24 months | |
Offer: 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup | |||||
Full Fibre 150 | 152Mb average | £28 | Free | 18 months | |
Offer: Free setup and P&P | |||||
Full Fibre 150 | 150Mb average | £29 | £5 | 24 months | |
Offer: WiFi Max just £4/mth + (£5 refundable setup fee for new customers if applicable) | |||||
Full Fibre 100 | 150Mb average | £30.99 | £11.99 | 24 months | |
Offer: £50 BT Reward Card + Reduced price for 24 months + No activation fee save £20 (Ends 02/01/2025) |
EE's Full Fibre Max plans aren't budget broadband options, and you can get 100Mb packages for less with providers including Vodafone, Plusnet, and TalkTalk.
However, EE have one of the best customer service records in the market, and they've held it for several years now.
EE home broadband customers are more satisfied overall than customers of cheaper providers including Plusnet, TalkTalk, Vodafone and Virgin Media.
So, it's worth bearing in mind, price isn't always everything, especially if a provider is offering a better service experience, like EE, as we cover in more detail in our full review of EE home broadband.
EE Full Fibre Max 500 is a mid-level FTTP broadband plan, offering average download speeds at peak times of 500Mb.
Upload speeds are also faster on EE Full Fibre Max 500 at 73Mb average.
Package | Broadband | Monthly price | Upfront price | Contract term | |
---|---|---|---|---|---|
Full Fibre Max 500 | 500Mb average | £39.50 | Free | 24 months | |
Offer: 6 month free Xbox Game Pass Ultimate for EE pay monthly mobile customers + 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup | |||||
Full Fibre 500 | 525Mb average | £39.99 | Free | 18 months | |
Offer: Money off for 18 months | |||||
Full Fibre 500 | 500Mb average | £39.99 | £11.99 | 24 months | |
Offer: £50 BT Reward Card + Reduced price for 24 months + No activation fee save £20 (Ends 02/01/2025) | |||||
Full Fibre 500 | 500Mb average | £33 | £5 | 24 months | |
Offer: WiFi Max just £4/mth + (£5 refundable setup fee for new customers if applicable) |
EE Full Fibre Max 500 is more expensive than equivalent ultrafast plans from TalkTalk, Plusnet, Vodafone, and Shell Energy Broadband.
But EE are cheaper for 500Mb full fibre broadband than customer service rivals Sky, as well as Zen Internet, and parent company BT.
EE pay monthly customers get an added benefit with EE Full Fibre Max 500, as they get six months free Xbox Game Pass Ultimate, which is worth £10.99 a month if paid for separately.
It's also worth remembering, EE pay monthly customers get 10% off the prices as we cover them in this guide, making them a lot more competitive on price than at first glances.
EE's fastest gigabit plan, EE Full Fibre Max Gigabit, offers average download speeds of 900Mb at peak times, and is the fastest available speed on the Openreach FTTP network.
Gigabit broadband can download large files incredibly quickly, but its main benefit lies in the additional capacity it offers, allowing multiple users to go online at the same time without affecting each other.
Package | Broadband | Monthly price | Upfront price | Contract term | |
---|---|---|---|---|---|
Full Fibre Max Gigabit | 900Mb average | £49 | Free | 24 months | |
Offer: 12 month free Xbox Game Pass Ultimate for EE pay monthly mobile customers + 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup | |||||
Gig1 Fibre Broadband | 1.13Gb average | £40.99 | Free | 18 months | |
Offer: Reduced price: £40.99 per month + No setup fee (was £35) | |||||
Full Fibre 900 | 944Mb average | £45 | Free | 18 months | |
Offer: Free setup and P&P | |||||
Full Fibre 910 + Super WiFi | 910Mb average | £45 | Free | 24 months | |
Offer: £2 off for Vodafone pay monthly customers |
It's notable that EE Full Fibre Max 900 is only £1.50 more per month than EE Full Fibre Max 500, which should give pause for thought for larger households and could be worth the step up, especially considering the longer length of the Xbox Game Pass offer.
With EE Full Fibre Max 900, EE pay monthly customers get Xbox Game Pass Ultimate free for an entire year.
As with EE's Full Fibre Max 100, pricing isn't the cheapest option, but EE pay monthly customers get discounts that make it much more competitive.
With that discount however, EE is more expensive than budget providers like TalkTalk, Plusnet, Vodafone and Shell Energy Broadband. Yet, it's also cheaper than equivalent deals from BT, Sky, and Zen Internet.
EE Full Fibre Max Gigabit is also cheaper than Virgin Media's Gig1 plan, which offers the fastest download speeds in the UK, with 1.13Gb speeds at peak times. Gig1 from Virgin Media currently costs £45, but that's a special offer and is usually priced at £60.
Find out more about Virgin Media availability here.
EE home broadband is designed especially around EE pay monthly customers due to the range of benefits they receive for taking both services.
Even EE's pay TV option, Apple 4K TV with BT Sport Ultimate, is only available to EE home broadband customers who also have an EE pay monthly mobile plan.
Package | TV | Broadband | Monthly price | Upfront price | Contract term | |
---|---|---|---|---|---|---|
Full Fibre Max 100 + Apple TV 4K | 89 | 100Mb average | £46 | Free | 24 months | |
Offer: Apple TV 4K with BT Sport Ultimate for EE pay monthly mobile customers only + 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup | ||||||
Full Fibre Max 500 + Apple TV 4K | 89 | 500Mb average | £54.50 | Free | 24 months | |
Offer: Apple TV 4K with BT Sport Ultimate for EE pay monthly mobile customers only + 6 month free Xbox Game Pass Ultimate for EE pay monthly mobile customers + 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup | ||||||
Full Fibre Max Gigabit + Apple TV 4K | 89 | 900Mb average | £64 | Free | 24 months | |
Offer: Apple TV 4K with BT Sport Ultimate for EE pay monthly mobile customers only + 12 month free Xbox Game Pass Ultimate for EE pay monthly mobile customers + 10% off for EE pay monthly mobile customers + 20GB extra data for EE pay monthly mobile customers + Free setup |
Apple 4K TV with BT Sport Ultimate includes:
Apple 4K TV is a smart TV box that bring streaming TV services and apps to normal TVs via a HDMI port connection. The Apple 4K TV box connects to the Internet over a built-in WiFi receiver or Ethernet cable connection directly to the EE router.
We've covered Apple 4K TV in our full review, but basically it supports on-demand apps including Apple TV+, BBC iPlayer, ITV Hub, Prime Video, Netflix, and NOW TV. Although it doesn't provide access to Freeview.
BT Sport Ultimate is included for free and is BT Sport's Ultra HD channel that supports HDR, 4K and Dolby Atmos.
However, the BT Sport Ultimate channel is not the full BT Sport pack and so it won't show all of the events available on BT Sport. Yet, BT themselves say BT Sport Ultimate should show the majority of BT Sport's 52 Premier League matches, a selection of English home Champions League and Europa League matches and more.
EE Full Fibre Max broadband packages all get the new version of the EE Smart Hub router.
This is the latest router from EE and it's designed to handle the full fibre speeds available across the Fibre Max range.
The EE Smart Hub features:
Four Ethernet ports are useful for this type of router since customers will need to connect their devices via Ethernet cable if they want to reach the top speeds offered by the fastest packages.
If customers want to upgrade their home wi-fi experience, they can add Smart WiFi to their EE Fibre Max plan for £10 per month.
Smart WiFi is part boosting system and part back-up. It offers up to three wi-fi discs to help boost the broadband signal around the home and comes with a 4G back-up in case the home wi-fi network goes down.
We've got more about Smart WiFi and similar broadband boosters from other providers in this guide to WiFi boosters and speed guarantees.
Advertising regulations in place since 2017 mean broadband providers must list average download speeds experienced by at least 50% of their customers at peak times.
Peak times are considered to be 8pm to 10pm in the evening when the highest number of people connect to residential broadband networks at the same time.
The average download speeds given by EE for their Full Fibre Max packages are:
Average download speed at peak times | Average upload speed at peak times | |
---|---|---|
EE Full Fibre Max 100 | 100Mb | 20Mb |
EE Full Fibre Max 500 | 500Mb | 73Mb |
EE Full Fibre Max Gigabit | 900Mb | 110Mb |
These download and upload speeds are very typical of other Openreach FTTP resellers, like BT, Plusnet, and Sky. TalkTalk and Vodafone list slightly faster average speeds as they also use the CityFibre network alongside the Openreach FTTP network.
But how fast is that in practice? Let's look at some examples of how long it would take to download different sized files on each of the EE Full Fibre Max packages:
Film in 1080p HD (6GB) | PlayStation 5 FIFA 23 (50GB) | PlayStation 5 Call of Duty Black Ops Cold War (220GB) | |
---|---|---|---|
EE Full Fibre Max 100 | 8 minutes 35 seconds | 1 hour 12 minutes | 5 hours 15 minutes |
EE Full Fibre Max 500 | 1 minute 45 seconds | 15 minutes | 1 hour 3 minutes |
EE Full Fibre Max Gigabit | 1 minute | 8 minutes | 35 minutes |
EE also consider the capacity of each of their Full Fibre Max broadband plans, and provide the following maximum number of supported devices streaming TV on each plan:
Maximum devices/users able to stream HD content simultaneously | |
---|---|
EE Full Fibre Max 100 | 10 |
EE Full Fibre Max 500 | 50 |
EE Full Fibre Max Gigabit | 90 |
EE give a little further direction on their Fibre Max 100 and Fibre Max 300 plans, stating that Fibre Max 100 should support high Internet usage, allowing customers to stream more 4K movies and experience smooth connections on HD apps.
EE Fibre Max 300, which isn't actively promoted anymore, but EE say 300Mb is for very high usage, for when there is almost constant online activity from six or more people at the same time.
Most people won't notice upload speeds and they'll be more than adequate on any of the EE Full Fibre Max packages. For people who are interested though, here are the estimated speed ranges for each package:
Estimated upload speed range | |
---|---|
EE Full Fibre Max 100 | 10Mb to 20Mb |
EE Full Fibre Max 500 | 36Mb to 73Mb |
EE Full Fibre Max Gigabit | 55Mb to 110Mb |
EE Full Fibre upload speeds are in line with other Openreach FTTP resellers including BT, TalkTalk, Plusnet, Sky, Vodafone, and Shell Energy Broadband.
It's worth noting that EE, as with other Openreach FTTP providers, offer faster upload speeds on equivalent packages to Virgin Media.
In contrast, while less available, Hyperoptic and Community Fibre, are two independent networks who offer symmetrical upload speeds. So, for example, their 900Mb plan offers 900Mb up as well as down.
EE have agreed to a Code of Practice on broadband speeds established by Ofcom. This means, in addition to advertising broadband speeds that at least half their customers actually receive at peak times, they also give customers a guaranteed minimum speed.
The guarantee means that if EE fail to deliver the minimum broadband speed at the point of sign up, and they're unable to resolve the issue within 30 days, customers can leave their contract penalty free.
The minimum speed guarantees for EE Full Fibre Max packages are:
Minimum speed guarantee | |
---|---|
EE Full Fibre Max 100 | 100Mb |
EE Full Fibre Max 500 | 250Mb |
EE Full Fibre Max Gigabit | 450Mb |
While EE Full Fibre Max 100 manages to guarantee it's advertised speed, the faster two packages only guarantee around half of the advertised speed of the package.
However, do bear in mind it is a guaranteed minimum, rather than an expected speed. Although, as we cover in our guide to the fastest broadband packages, even Virgin Media's Gig plan has a minimum guaranteed download speed of just 455Mb.
It's also worth noting that minimum guaranteed speeds can vary depending on location, so this table shouldn't be taken as definitive for every property.
EE's Full Fibre Max packages are delivered via the Openreach fibre to the premises (FTTP) network, which runs fibre optic cables from the street cabinet all the way into a customer's home.
It's this direct fibre connect that makes full fibre broadband so fast, but it also makes it a lot more reliable too.
In independent research carried out by Ofcom it's easy to see how infrastructure differences between different broadband networks are affecting reliability metrics such as latency, disconnections, and jitter.
Openreach FTTP is generally seen as more reliable than Virgin Media's network because Virgin connect homes with coaxial cable, rather than fibre. Although Virgin are in the process of upgrading their network, it's not due for completion until 2028.
Similarly, Openreach fibre to the cabinet broadband connections where the customer's home is connected using the copper phone line network, are also less reliable than Openreach FTTP.
You can read more about the best broadband for reliability in our guide, which covers the Openreach FTTP network used to deliver the EE Full Fibre Max deals.
As mentioned, EE Full Fibre Max packages use the Openreach FTTP network. While EE only launched their full fibre deals in 2020, they're now available to over 8.8 million homes across the UK, and are actively being rolled out to more.
Openreach aim to cover 25 million premises by the end of 2026, so availability for EE's Full Fibre Max packages will be constantly updating.
Use our EE home broadband deals page to check your postcode for the latest availability data and see the prices and offers available to you.
It's also worth using our full fibre broadband postcode checker to see availability from all of the providers in the UK, in case you may also be able to get full fibre broadband package from Virgin Media, TalkTalk, Hyperoptic, or Community Fibre instead.
EE full fibre broadband is reliable in independent testing, and EE has an excellent record for customer satisfaction and low complaint levels in comparison to the market.
While EE Full Fibre Max 100 is a clear entry-level option, it's also apparent the pricing structure is set to encourage potential 500Mb customers up to the Gigabit plan as the price increase is so small.
EE Full Fibre Max Gigabit costs just £1.50 per month than EE Full Fibre Max 500, but offers twice the download speed, and a faster upload speed too. This may be too tempting to resist. Although note that out of contract prices are £9 different, so be prepared to re-contract or switch away at the end of the 24-month minimum term.
However, it's EE pay monthly customers who benefit the most from EE Full Fibre broadband. The 10% monthly price discount and mobile data boost make it worth considering switching to an EE pay monthly SIM plan, if you don't have one already.
EE Full Fibre Max is also a great choice for gamers, with the reliability of the Openreach FTTP network combined with up to 12 months free Xbox Game Pass Ultimate for EE pay monthly mobile customers.
While the plans don't have the option to add a home phone line, and they're clearly focused on generating brand loyalty for joint mobile and broadband sign ups, overall, EE Full Fibre Max packages are worth considering, especially with EE's spotless customer service record.
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