Contact us

We love to hear from our users so please get in touch using any of the methods below. We aim to get back to you within two working days.

Before you get in touch

Before you contact us, however, please note that we are an information service, not an advice service or an alternative to contacting your broadband or mobile provider, bank or other service provider.

We can't fix problems with the services we advertise and we can't offer tailored advice for individuals.

If you do need help with service problems or advice for your specific situation you can find the contact details you'll need on our signposting page.

Please keep safe - do not send us personal information or secure data like account numbers. If you need to make a complaint, please see the next section.

How to contact us

Email address: [email protected]

Social media:
Twitter: @ChooseUK
Facebook: ChooseUK

Postal address:
Choose Ltd, 54 Cliffe High Street, Lewes, BN7 2AN.
We aim to respond to postal enquires in as timely a manner as possible but email or social media will get a faster response.

Need to make a complaint?

If you need to make a complaint about a product or service (other than our site) please be aware that we can't fix problems with services or make complaints on your behalf.

What we can do in that case is point you in the right direction: please see our signposting page to find the contact details of independent complaints services and advice services that could help.

If you've had a problem with the Choose site or service such as, but not limited to, incorrect information or poor site functionality we apologise and we urge you to get in touch.

You can email us here or send a letter to: Choose Ltd, 54 Cliffe High Street, Lewes, BN7 2AN.